Privacy Policy
Effective Date: July 2, 2026
Welcome to bluEllee. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Billing Address
- Payment Information (where applicable)
Order Information
- Products purchased
- Order history
- Delivery status
- Transaction details
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
- Cookies and Similar Technologies
2. How We Use Your Information
Your information may be used to:
- Process and confirm orders
- Deliver purchased products
- Provide customer support
- Send order updates
- Verify payments
- Improve our website and services
- Prevent fraud and unauthorized activities
- Respond to inquiries
- Send promotional offers (only when permitted)
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Keep your shopping cart active
- Analyze website traffic
- Improve website performance
- Deliver a better shopping experience
You may disable cookies from your browser settings, although some website features may not function properly.
4. Payment Information
Payments may be processed through trusted payment gateways or mobile financial services.
We do not store your debit card, credit card, or banking credentials on our servers unless required by the payment provider under secure standards.
5. Information Sharing
We value your privacy.
We do not sell, rent, or trade your personal information.
However, we may share limited information with:
- Courier and delivery partners
- Payment gateway providers
- Technology service providers
- Government authorities when legally required
Each third party only receives the information necessary to perform their services.
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
Although we strive to use commercially acceptable means to protect your information, no internet transmission is completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send:
- Product updates
- Special offers
- Promotional campaigns
- New arrivals
You may unsubscribe at any time using the unsubscribe link or by contacting us.
8. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data (subject to legal requirements)
- Withdraw marketing consent
- Request a copy of your stored information
To exercise these rights, please contact us.
10. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with a revised Effective Date.
Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
bluEllee
Email: sfsobuz@gmail.com
Phone: 01812157104
Location: Shop No: 17 (1st Floor) & Office # 06 (2nd Floor), Ashraf Setu Shopping Complex, Tongi, Gazipur, Bangladesh